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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kermit Salfi

May 26, 2026

5  out of  5
rating by Kermit Salfi
"Sadie was OUTSTANDING!!!"
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Rachel Liang

May 20, 2026

5  out of  5
rating by Rachel Liang
"Shirley is extremely prompt in her responses and very diligent in her work. She goes above and beyond to ensure your request is taken care of in a timely and professional manner. Definitely recommend Shirley as an agent!"
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Dave Hulegaard

May 13, 2026

5  out of  5
rating by Dave Hulegaard
"Shirley has been an awesome agent to work with! A malfunctioning wire on one of our wipers caused the windshield to crack and Shirley made the replacement process so easy. Not just easy, but fast! We had our new windshield installed within only a day or two! If you're shopping for insurance, I'd highly recommend giving her a call."
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Amy Link

March 27, 2026

5  out of  5
rating by Amy Link
"Shirley was wonderful, helpful, and a pleasure to deal with."
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Ronald Boomhower

March 17, 2026

5  out of  5
rating by Ronald Boomhower
"Very nice and helpful answered all my questions"
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reyas khan

February 27, 2026

5  out of  5
rating by reyas khan
"If you’re looking for someone who genuinely cares and makes insurance easy to understand, I highly recommend Sadie. Helped me and my friends multiple times."
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Hannah Corneau

February 25, 2026

5  out of  5
rating by Hannah Corneau
"Shirley was truly phenomenal. She made my entire initial experience seamless, extremely knowledgable and warm. I am really looking forward to working with her."
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latham area

February 24, 2026

5  out of  5
rating by latham area
"It has been a pleasure to have Shirley as my insurance agent..Her staff is always pleasant and professional...Shirley has always been a phone call away if i had any questions..5 star professionalism..I wasn't surprised to hear she's also a rescue dog lover, as am i.."
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Meghan Friello

December 12, 2025

5  out of  5
rating by Meghan Friello
"Shirley is an absolute pleasure to work with. She is friendly, knowledgeable and always goes above and beyond to make sure all our insurance needs are met. I highly recommend her for all your insurance needs!"
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Janice Smith

October 8, 2025

5  out of  5
rating by Janice Smith
"Shirley was extremely helpful and professional. She addressed my concerns and explained everything thoroughly. I highly recommend her as a source to address your insurance needs."
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Jon Eagle

September 9, 2025

5  out of  5
rating by Jon Eagle
"Shirley is always there to answer all our questions, inform us about insurance options for our 3 vehicles and even help us with DMV paperwork! It's so appreciated. Thank you!"
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Lori Pinto

September 3, 2025

5  out of  5
rating by Lori Pinto
"I was in DMV to register a new vehicle and needed proof of insurance so I called Shirley and immediately she was able to add a car to my policy and email me a copy to show DMV within minutes! Excellent service!"
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Connie Lu

August 13, 2025

5  out of  5
rating by Connie Lu
"Shirley Martinez is an amazing State Farm Agent! She's friendly, professional, and super helpful. She answered all the questions I had regarding my insurance with immense patience. I truly appreciate her help during this process. Thank you Shirley!"
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Diane Simonson

August 7, 2025

5  out of  5
rating by Diane Simonson
"Shirley Martinez is the best state farm agent I've worked with and I've been with state farm since I got my first car. The past few years I've had some complicated issues that were very upsetting to me. Shirley immediately put my mind at ease with her extensive knowledge of insurance and policies of NYS DMV. She shows concern and empathy to her clients. Couldn't ask for a better person!"
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Vincent Tebano

July 30, 2025

5  out of  5
rating by Vincent Tebano
"Shirley Martinez is a fantastic State Farm agent. Whether you're new to State Farm or have been with them for years, Shirley brings a level of care and professionalism that truly stands out.

In my case, I had been with State Farm for a while and was generally happy with the company, but I felt something was missing in the service I was receiving. When I switched to Shirley, the difference was immediate and remarkable. She’s responsive, knowledgeable, and genuinely invested in helping her clients.

There’s a saying in the corporate world: “People don’t leave companies, they leave managers.” I think the same can apply to insurance—sometimes it’s not about the company, but about finding the right agent. For me, that agent is Shirley."
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Dailyne Reyes

July 28, 2025

5  out of  5
rating by Dailyne Reyes
"I’ve been with Shirley for years now! Very friendly, helpful and professional. Wouldn’t trade her for the world!"
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T Nor

July 7, 2025

5  out of  5
rating by T Nor
"Our experience with Shirley has been wonderful.She exemplifies the slogan "like a good neighbor State Farm is there".Excellent service and a great experience of professionalism."
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Douglas O'Brien

May 22, 2025

5  out of  5
rating by Douglas O'Brien
"Mrs. Martinez was incredibly helpful and professional. Very pleasant to talk to and was very informative. Explained everything and offered options to perhaps help me with my coverage.
2 enthusiastic thumbs up!! 👍 👍"
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G. Potts (potts)

May 22, 2025

5  out of  5
rating by G. Potts (potts)
"TEN Stars for Shirley, she truly understands real customer service and the insurance industry. All of my Home & Auto Insurance policies (to include for college age drivers) are with Shirley and she is always supportive to find ways to help us save $ on the premiums. Even when my daughter moved out of state, she supported with the out of state policy transition & paper work. She is an amazing professional. Wish more of my service providers were like her. Highly recommend, Thank you Shirley."
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M Tr.

May 19, 2025

5  out of  5
rating by M Tr.
"I have my home and family insured through Shirley. Every time I have a question or concern about our accounts she has the answers or gets the information requested within the day. Shirley and her office staff are super friendly, accommodating, and knowledgeable. She always makes the effort to make my family and I feel welcome! Thanks Shirley! Your the best.
Mary R"
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Geoffrey Moore

May 19, 2025

5  out of  5
rating by Geoffrey Moore
"Ms Martinez was very helpful in setting up a new auto policy."
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Vejailaxmi khan

May 6, 2025

5  out of  5
rating by Vejailaxmi khan
"This State Farm office is truly exceptional! From the moment you walk in, you feel welcomed and taken care of. The team goes above and beyond to provide outstanding service. I had the pleasure of working with Sadie, she’s absolutely amazing! Tomas and Shirley were also fantastic and made every interaction a positive one. Highly recommend this office if you’re looking for friendly, professional, and reliable support."
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Ceejay singh

April 30, 2025

5  out of  5
rating by Ceejay singh
"I had a fantastic experience working with Sadie at State Farm. She was incredibly helpful, patient, and knowledgeable throughout the entire process. She made everything easy to understand and took the time to answer all my questions without making me feel rushed. Highly recommend working with her thank you, Sadie, for the excellent service!"
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Ornate Fox

February 26, 2025

5  out of  5
rating by Ornate Fox
"I’ve been working with Shirley for over a year now for my small business insurance. She is responsive and efficient! Always a pleasant and easy experience! I highly recommend her! A thousand “thank yous” to her & her team! ✌🏼🦊"
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Bianca zeny

November 8, 2024

5  out of  5
rating by Bianca zeny
"Fantastic rates! Expert advice! Love Shirley and all that she does! She is always looking out for her customers!! Can’t say enough about how pleased I am overall!!!!"